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One of the most common mistakes that I see new Ubuntu users (new to Linux) make is not using sudo. The Ubuntu community has some excellent forums with [...]
Those in the IT Field know how difficult it can be to deal with users. At times I have to balance good customer service with my need to let the user know how technologically challenged he or she might be. Or, not even technologically challenged. Just challenged, period.
I mean a real user was responsible for [...]